Try Customs

How customers opt in to texts

Updated October 29, 2026

Try Customs texts only customers who agree to it. This page shows every way a customer opts in, exactly as they see it. Agreeing to texts is never required to get a quote or service. Texts are only about the customer's own quote, appointment, vehicle status, payments and aftercare, plus one review request after the job. We do not send marketing texts.

1. Website quote form

On the quote form at trycustoms.com/contact, the customer enters their mobile number and may check this optional box, which starts unchecked:

I agree to receive text messages from Try Customs about my quote, appointment and vehicle status at the number provided. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out. Consent is not a condition of purchase. Privacy Policy ยท SMS Terms

Website quote form with the mobile number field and the unchecked text message consent box

Close-up of the text message consent box on the website quote form

2. Online booking form

On our online booking form, the customer enters their mobile number and may check this optional box, which starts unchecked:

I agree to receive text messages from Try Customs about my quote, appointment and vehicle status at the number above. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of booking. See our SMS Terms & Conditions and Privacy Policy.

Online booking form with the mobile number field and the unchecked text message consent box

When they send the form with the box checked, they get this text:

Thanks [First name]! Try Customs got your request for your [Vehicle]. We'll text you shortly with pricing and available times. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

3. In person or by phone

Staff ask with this script and mark the customer as agreeing to texts only if they say yes:

"Can we text you at this number about your quote, appointment and vehicle status? Message frequency varies and message and data rates may apply. Reply HELP for help or STOP to opt out anytime. Our SMS terms and privacy policy are at try-customs-crm.onrender.com/sms-terms. Is that OK?"

4. The customer texts us first

When a customer texts our shop number, we answer in that same conversation about what they asked.

Stopping and help

Replying STOP to any text stops all texts, and the customer gets one message confirming it. Replying HELP sends our phone number and email. Details are in our SMS Terms & Conditions and Privacy Policy.