Privacy policy
Effective October 28, 2026
What we collect
When you ask Try Customs for a quote, book service, or message us, we keep your name, phone number, email address, vehicle details, the messages you send us, photos of your vehicle taken at check-in, and records of your payments.
How we use it
Only to answer you and do your work: quoting, scheduling, appointment confirmations and reminders, updates while your vehicle is with us, invoices and payments, aftercare tips, and asking how we did. Our staff use a private customer-management system for this. It exchanges customer, invoice and payment records with our own QuickBooks Online company, and sends texts and emails through our messaging providers.
Text messages
We text you only if you agree to it (for example, by checking the texting box on our booking form or our website quote form, asking us in person, or texting us first). Message frequency varies. Message and data rates may apply. Reply STOP to stop texts at any time, or HELP for help. See our SMS Terms & Conditions.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties.
Sharing
We don't sell your information. We share it only with the service providers that help us run the shop (our accounting, email, texting and calendar providers), and only as needed to do the work above, or when the law requires it.
Your choices
Reply STOP to any text to stop texts. To see, correct, or delete your information, call or text 512-888-9606 or email sales@trycustoms.com.